On Your Feet Investigation and Consultancy Privacy Policy

Effective Date: August 9, 2026

On Your Feet Investigation and Consultancy ("On Your Feet," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our websites, requesting services, scheduling a consultation, communicating with us, or otherwise interacting with our business.
This Privacy Policy explains what information we collect, how we use it, when information may be disclosed, how we protect it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:
Personal Information:

  • Name

  • Email address

  • Telephone number

  • Mailing or physical address

  • Information submitted when requesting a consultation or service

  • Information necessary to provide requested financial-readiness or consulting services

  • Payment and transaction information when applicable

Financial and Service Information:
Depending on the services you request, you may voluntarily provide financial information, documents, credit-related information, financial goals, income information, debt information, or other records necessary for us to perform the requested consultation or service. This information is used only as reasonably necessary to provide and administer the services you request and for other purposes described in this Privacy Policy.

Automatically Collected Information:

  • IP address

  • Browser type

  • Device information

  • Website activity

  • Cookies and similar technologies

  • General analytics and usage information

Communication and Consent Information:

  • Service inquiries

  • Appointment information

  • Communication preferences

  • SMS consent

  • Email consent

  • Opt-in source

  • Consent date and time

  • Version of the consent disclosure presented

  • Opt-out requests

  • Re-opt-in requests

  • Customer service communications

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries

  • Schedule and manage appointments

  • Provide requested consultations and services

  • Request or receive documents needed to perform services

  • Provide consultation and service status updates

  • Provide client portal information or instructions

  • Process authorized transactions and payments

  • Provide customer support

  • Maintain business and compliance records

  • Maintain communication preferences and consent records

  • Protect our websites, systems, clients, and business against fraud, misuse, or unauthorized activity

  • Improve our services and website experience

  • Comply with applicable legal and regulatory requirements

We do not use SMS consent as a condition of purchasing our services.

3. SMS/Text Messaging Privacy and Consent

Optional SMS Consent
Providing a telephone number does not automatically enroll you in text messaging. You will receive SMS/text messages from On Your Feet Investigation and Consultancy only when you separately and affirmatively opt in to receive them. SMS consent is optional and is not required as a condition of purchasing goods or services.

When you opt in to non-marketing SMS communications, messages may include:

  • Inquiry follow-up

  • Appointment confirmations and reminders

  • Document reminders

  • Credit report upload reminders

  • Consultation status updates

  • Client portal instructions

  • Service follow-up

  • Customer support communications

Message frequency varies based on your interaction with us. Message and data rates may apply.

Opting Out

You may opt out of SMS communications at any time by replying: STOP

After an opt-out request is processed, you will no longer receive SMS messages from the applicable messaging program unless you subsequently provide valid consent to re-enroll.

Help

For assistance, reply: HELP

You may also contact us at: [email protected]

SMS Consent Records

We may maintain records showing when and how SMS consent was obtained, the disclosure presented at the time of consent, communication preferences, opt-out events, and subsequent re-opt-in events.

4. SMS Data Protection and Non-Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers or subcontractors solely as necessary to support services requested by the consumer, including providers that facilitate customer service, appointment scheduling, website functionality, or delivery of SMS communications.
All other use-case categories exclude text messaging originator opt-in data and consent. SMS opt-in information and consent will not be shared with third parties for their own marketing or promotional purposes.
We do not sell, rent, or trade SMS opt-in information, mobile telephone numbers, or SMS consent records for third-party marketing.
SMS aggregators, telecommunications providers, messaging platforms, and other technical providers may process information only as necessary to transmit or support communications you have authorized.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may disclose information in limited circumstances, including:

Service Providers:

  • Website hosting

  • Secure data storage

  • Customer relationship management

  • Appointment scheduling

  • Payment processing

  • Document management

  • Email delivery

  • SMS delivery

  • Customer service

  • Information technology and security

Service providers receive information only as reasonably necessary to perform services on our behalf and are expected to protect the information they process.

Legal and Regulatory Requirements

  • Comply with applicable law

  • Respond to valid legal process

  • Respond to lawful government requests

  • Protect our rights or property

  • Prevent fraud or misuse

  • Protect the safety of our clients or others

Business Transfers

  • Information may be transferred as part of a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, subject to applicable privacy requirements.

SMS opt-in information and consent remain subject to the protections described in this Privacy Policy.

6. Financial and Credit Information

Certain services offered by On Your Feet Investigation and Consultancy may require clients to voluntarily provide financial or credit-related information.

We use such information only for legitimate business purposes connected with the services requested by the client.

We do not automatically disclose client credit reports, protected financial records, or other confidential financial information to third parties for marketing purposes.

Access to sensitive client information is restricted to authorized persons and service providers with a legitimate need to process the information.

  • 7. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Depending on the information and systems involved, safeguards may include:

Encryption in transit

  • Encryption at rest

    Access controls

    Authentication controls

    Restricted protected-document storage

    Logging and monitoring

    Backup and recovery procedures

    Security updates

    Employee or contractor access restrictions

No electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide requested services

    Maintain consultation and service history

    Meet contractual obligations

    Maintain legally required records

    Resolve disputes

    Enforce agreements

    Protect legitimate business interests

Retention periods may vary depending on the type of information and applicable requirements.

9. Cookies and Website Technologies

Our websites may use cookies and similar technologies to:

Maintain website functionality

Understand website usage

Remember preferences

Improve user experience

Measure website performance

Browser settings may allow you to restrict or disable cookies. Some website functionality may be affected if cookies are disabled.

10. Your Choices and Rights

Depending on applicable law, you may request to:

Access certain personal information we maintain about you

Correct inaccurate information

Request deletion of eligible information

Update communication preferences

Withdraw future communication consent

Opt out of marketing emails

Opt out of SMS by replying STOP

Certain information may need to be retained for legal, regulatory, contractual, security, or legitimate business purposes.

11. Third-Party Websites

Our websites may contain links to third-party websites or services.

On Your Feet Investigation and Consultancy is not responsible for the privacy practices of third-party websites. You should review the privacy policies of any third-party website you choose to use.

12. Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under 13 through our services.

Certain services or communications may be limited to individuals 18 years of age or older where appropriate.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The current version will be posted on our website with its applicable effective date.

Material changes may also be communicated through an appropriate notice.

14. Contact Us

Questions regarding this Privacy Policy or our privacy practices may be directed to:

On Your Feet Investigation and Consultancy

Email: [email protected]

Phone: 813-518-8825